Returns & Exchanges
At NÓRA, we want you to be completely satisfied with your purchase. If your selection isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all NÓRA tags are still attached and the garment is in its original condition.
Ship It Back
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method or ship your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing